About Lewis Charlton
Lewis Charlton Group is a specialist SEN (Special Educational Needs) school based in Ashby-de-la-Zouch, dedicated to providing high-quality education and support for young people with complex learning needs. The school offers a nurturing and tailored learning environment, helping students develop academically, socially, and emotionally.
With a focus on individual progress, Lewis Charlton ensures that every student receives the support and guidance they need to thrive, building confidence and skills for their future.
The Challenge
Slow response times and a lack of support from the previous provider left staff and students struggling with outdated and unreliable systems. There was no confidence in the digital roadmap, making long-term planning difficult and preventing the adoption of modern, efficient technologies. Additionally, a lack of understanding of the school’s infrastructure needs led to inefficiencies and barriers in delivering a seamless learning experience. These challenges highlighted the urgent need for a robust, future-proofed digital strategy to support both teaching and operations.
- Wifi connectivity
- On-site hardware installation
- VoIP Solution
The result
The result was a complete transformation of their communications and digital infrastructure. With a fresh perspective on their phone system, Lewis Charlton now has reliable hardware that works seamlessly across all school locations, backed by resilience and failover solutions to ensure continuous operation. A clear digital roadmap has been established, providing full visibility of their technology stack and future developments. Additionally, proactive account management has been put in place, fostering a strong, ongoing relationship to support their evolving needs and ensure long-term success.
Customer Comments
I must admit, moving from one of the big telecoms companies to a local provider had me a little nervous at first. I had my doubts, but was reassured with a confident ‘Fear not!’. Did I believe it? Well, the results speak for themselves.
From start to finish, the entire process was seamless. I was kept informed at every stage of the installation, which made the whole experience smooth and stress free. After seeing the exceptional service first hand, I can confidently say that I highly recommend Tetra Communications. Why wouldnt I? Honestly, I just wish I had made the switch sooner!
– Natalie Kong