Supporting Businesses across the east midlands with their iPECS phone systems
IPECS phone systems are business communication solutions developed by Ericsson-LG Enterprise, a global leader in telecommunication technology. IPECS stands for “IP Enterprise Communication Solution,” and these systems are designed to provide unified communication, enhancing business productivity through seamless integration of various communication tools.
Scalability: iPECS phone systems are suitable for small, medium, and large businesses. They offer scalable solutions that can grow with your business needs, from a few extensions to thousands.
Unified Communications: They provide an integrated platform that combines voice, video, messaging, conferencing, and mobility. This unified communication approach helps in streamlining workflows and improving collaboration.
IP Telephony: iPECS systems are IP-based, which allows them to use Voice over IP (VoIP) technology for efficient and cost-effective communication.
Mobility: These systems support mobile extensions and softphones, which enable users to access the phone system from their smartphones, mobile phones or computers. This is particularly useful for remote work or a mobile workforce.
Advanced Features: iPECS systems come with advanced features such as auto-attendant, voicemail to email, call recording, call center capabilities, and more.
Integration: The systems are designed to integrate with various business applications, CRM systems, and other third-party applications, which enhances functionality and usability.
Reliability and Security: Ericsson-LG emphasizes reliability and security in their iPECS systems, ensuring robust communication infrastructure with built-in redundancy and data protection.
Types of iPECS Phone Systems
iPECS UCP (Unified Communication Platform): A highly flexible and scalable solution designed for medium to large enterprises, offering full unified communications features.
iPECS eMG Series: A hybrid communication platform that combines IP and digital communications, designed for small to medium-sized businesses.
iPECS Cloud: A cloud-based solution that offers the flexibility of a cloud environment with the robust features of traditional PBX systems, ideal for businesses looking for scalability and remote work capabilities.
iPECS 1000i Series Handsets: A range of desktop IP phones with varying levels of functionality, from entry-level models to high-end phones with advanced features like video calls and large colour displays.
How can an IPECS phone system help you?
- Cost Savings: Reduced communication costs with VoIP technology.
- Enhanced Collaboration: Unified communications allow teams to collaborate more effectively.
- Flexibility: Suitable for businesses of all sizes and can easily scale as needed.
- Improved Customer Experience: Advanced call handling and integration with CRM improve customer service.